Terms & Conditions

Last Updated: 06 July 2026

Welcome to Ananda Niketan Foundation. These Terms & Conditions govern your use of our website https://anandaniketan.org/ and your interaction with us through enquiry forms, donation forms, contact forms, phone calls, WhatsApp, email, or any other communication channel.

By accessing or using this website, you agree to follow these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Ananda Niketan Foundation

Ananda Niketan Foundation is an old age home in Kolkata dedicated to providing a peaceful, caring, respectful, and supportive environment for senior citizens.

The information on this website is provided to help visitors understand our care approach, facilities, admission enquiry process, donation options, gallery, contact details, and related services.

2. Website Use

You agree to use this website only for lawful and genuine purposes. You must not:

  • Misuse the website in any way
  • Submit false, misleading, or harmful information
  • Attempt to damage, hack, disrupt, or overload the website
  • Copy or misuse website content without permission
  • Use the website for spam, fraud, or unlawful activity
  • Upload harmful files, viruses, or malicious content

We reserve the right to restrict or block access to users who misuse the website.

3. Information on the Website

We try to keep the information on our website accurate and updated. However, details such as services, facilities, availability, admission process, fees, donation details, contact information, and other content may change from time to time.

The content on this website is provided for general information only. It should not be considered a final admission agreement, medical advice, legal advice, or professional care commitment.

Any final decision regarding admission, care support, facilities, fees, rules, documents, and responsibilities will be discussed and confirmed directly with the authorized team of Ananda Niketan Foundation.

4. Admission Enquiry

Submitting an admission enquiry through the website does not guarantee admission or availability of accommodation.

Admission, care support, and related arrangements may depend on:

  • Availability of space
  • Senior citizen’s care needs
  • Health condition and mobility requirements
  • Required documents
  • Family discussion
  • Internal assessment
  • Applicable charges and terms
  • Final approval by Ananda Niketan Foundation

We may contact you by phone, WhatsApp, SMS, or email after receiving your enquiry.

5. Care and Support Services

Ananda Niketan Foundation aims to provide a safe, peaceful, and supportive environment for elderly residents. However, care requirements may differ from person to person.

Any service-related commitment, including accommodation, food, daily assistance, medication support, mobility assistance, emotional support, or other care-related services, will be subject to discussion and confirmation with our authorized team.

We are not responsible for assumptions made by visitors based only on website content. Families are encouraged to speak with us directly and visit the premises before making any decision.

6. Medical and Emergency Disclaimer

Ananda Niketan Foundation is an old age home and care-support environment. Unless specifically confirmed in writing, the website content should not be understood as offering hospital-level treatment, emergency medical care, intensive medical supervision, or specialist medical services.

In case of medical emergency, families or responsible parties should contact a doctor, hospital, ambulance service, or emergency medical provider immediately.

Any health, medication, mobility, or care-related information shared with us must be accurate and complete so that we can understand the requirement properly.

7. Donations

Visitors may choose to support Ananda Niketan Foundation through donations, if donation options are available on the website.

By making a donation, you agree that:

  • The donation is voluntary
  • You will provide true and correct donor information
  • Payment details, transaction reference ID, and screenshots must be genuine
  • Donation confirmation may be subject to verification
  • Donation records may be maintained for accounting and administrative purposes

Please do not share OTP, UPI PIN, banking password, card PIN, or other confidential payment credentials with anyone. Ananda Niketan Foundation will never ask for such confidential payment information.

8. Donation Refund Policy

Donations are generally voluntary and non-refundable.

However, if a donation is made by mistake, duplicate payment is made, or an incorrect amount is transferred, you may contact us with payment proof and transaction details. Refund requests will be reviewed on a case-by-case basis.

Approval of any refund is at the discretion of Ananda Niketan Foundation and may depend on verification, payment records, banking process, and applicable rules.

9. Payments, Fees, and Charges

Any admission-related fees, care charges, monthly charges, security deposits, or other payments will be communicated directly by the authorized team of Ananda Niketan Foundation.

Website content alone should not be treated as final pricing or a binding quotation. All charges, payment schedules, inclusions, exclusions, and refund conditions should be confirmed directly before making any payment.

10. Visit and Appointment

Visitors may contact us to schedule a visit or discussion. Visit approval may depend on availability, visiting hours, resident privacy, health and safety requirements, and internal rules.

Visitors must follow the instructions of the staff during any visit to the premises. We reserve the right to refuse or reschedule visits for safety, privacy, operational, or administrative reasons.

11. User-Submitted Information

When you submit information through our website, contact form, admission enquiry form, donation form, WhatsApp, email, or phone, you confirm that the information provided is true, accurate, and submitted with proper authority.

You are responsible for ensuring that you have permission to share information about a senior citizen, family member, donor, or any other person.

We may use the information submitted by you to respond to your enquiry, process donation confirmation, discuss admission, coordinate visits, maintain records, or provide service-related communication.

12. Privacy

Your use of this website is also governed by our Privacy Policy. Please read the Privacy Policy to understand how we collect, use, store, and protect your personal information.

By using the website or submitting your details, you agree to the collection and use of information as described in our Privacy Policy.

13. Photos, Gallery, Testimonials, and Media

The website may display photos, testimonials, reviews, or other media to show the environment, facilities, activities, and care approach of Ananda Niketan Foundation.

All such content is used for informational and trust-building purposes. Unauthorized copying, downloading, editing, or commercial use of website images, testimonials, or media is not allowed without written permission.

If you believe any photo, testimonial, or personal content has been used incorrectly, please contact us for review.

14. Intellectual Property

All website content, including text, images, graphics, design, layout, logo, icons, videos, documents, and other materials, belongs to Ananda Niketan Foundation or its permitted content providers.

You may view the website for personal and informational purposes only. You may not copy, reproduce, modify, publish, distribute, sell, or misuse any website content without prior written permission.

15. Third-Party Links

Our website may include links to third-party platforms such as Google Maps, WhatsApp, social media pages, payment apps, or other external websites.

These third-party platforms are not controlled by Ananda Niketan Foundation. We are not responsible for their content, privacy practices, security, accuracy, or availability.

You should review the terms and privacy policies of third-party platforms before using them.

16. Website Availability

We try to keep the website accessible and functioning properly. However, we do not guarantee that the website will always be available, error-free, uninterrupted, secure, or free from technical issues.

The website may be temporarily unavailable due to maintenance, updates, hosting issues, internet problems, security reasons, or circumstances beyond our control.

17. Limitation of Liability

To the maximum extent permitted by law, Ananda Niketan Foundation, its team, staff, representatives, service providers, and associates will not be liable for any direct, indirect, incidental, consequential, or special loss arising from:

  • Use of the website
  • Inability to access the website
  • Reliance on website content
  • Technical errors or interruptions
  • Third-party links or platforms
  • Incorrect information submitted by users
  • Misunderstanding of services, facilities, admission, fees, or donation details

Users are encouraged to contact us directly for updated and confirmed information.

18. Indemnity

You agree to indemnify and hold harmless Ananda Niketan Foundation, its team, staff, representatives, and associates from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website
  • False or misleading information submitted by you
  • Violation of these Terms & Conditions
  • Unauthorized use of website content
  • Violation of any law or third-party rights

19. Changes to Terms & Conditions

We may update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in relation to this website or these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Kolkata, West Bengal, India.

21. Contact Information

For questions about these Terms & Conditions, please contact:

Ananda Niketan Foundation
P-128, Ananda Nagar, Kolkata-700152
Phone: +91 7003086571
WhatsApp: +91 8282008882
Email: anandaniketanfoundation@gmail.com